Support Center
Get help with your account, profile management, or general questions about our premarital counseling directory.
Frequently Asked Questions
For Couples
How do I find counselors in my area?
Use our search function on the homepage. Enter your city, state, or zip code to find local professionals. You can also filter by specialty and profession type.
How do I contact a counselor?
Visit the counselor's profile page and use the contact form, or click on their website, phone, or email links if available. Each professional sets their preferred contact methods.
Are all professionals verified?
Yes, we verify credentials, licensing, and contact information for all professionals in our directory to ensure quality and legitimacy.
Is using the directory free for couples?
Absolutely! Our directory is completely free for couples to search and connect with counseling professionals.
For Professionals
How do I claim my profile?
Visit our Claim Profile page and search for your existing listing, or create a new one. You'll need to verify your credentials during the process.
How much does it cost to be listed?
Basic listings are free! We also offer enhanced visibility options with our Professional and Premium plans. View our pricing page for details.
How do I update my profile information?
After claiming your profile, you'll receive login credentials to access your dashboard where you can update information, view analytics, and manage inquiries.
What credentials do you accept?
We accept licensed therapists (LMFT, LCSW, LPC), certified coaches (with recognized certifications), and ordained clergy or religious counselors.
How quickly will my profile be approved?
Profile verification typically takes 1-3 business days. We'll email you once your profile is live and provide access to your dashboard.
Technical Support
The website isn't working properly
Try refreshing the page or clearing your browser cache. If problems persist, email us with details about your browser, device, and the specific issue.
I'm not receiving emails from the platform
Check your spam folder first. If you still don't see our emails, add hello@weddingcounselors.com to your contacts and contact us.
The search isn't returning results
Try broadening your search criteria or check your spelling. If you're searching a very specific location, try nearby cities or the full state name.
Additional Resources
Getting Started Guide
New to the platform? Our comprehensive guide walks you through all the features and how to make the most of your directory experience.
Best Practices
Tips for professionals on creating compelling profiles and effective communication with potential clients.
Privacy & Security
Learn about how we protect your data and maintain privacy for both couples and professionals using our platform.
Emergency or Crisis Support
Important: Our directory provides information about premarital counseling professionals but is not equipped to handle crisis situations.
If you or someone you know is in crisis, please contact:
- National Suicide Prevention Lifeline: 988
- Crisis Text Line: Text HOME to 741741
- National Domestic Violence Hotline: 1-800-799-7233
- Emergency Services: 911
Feedback & Suggestions
We're always looking to improve our platform. If you have suggestions, feature requests, or feedback about your experience, we'd love to hear from you.
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